Frequently Asked Questions

Everything you need to know about HopMeet.

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What is HopMeet?+
HopMeet is a social app that connects people through spontaneous, real-life meetups in your city. No endless swiping — just step outside, discover what's happening, and meet real people.
Is HopMeet free to use?+
Yes, HopMeet is free to download and use. We may introduce optional premium features in the future, but the core experience will always remain free.
How do I create an account?+
Download HopMeet from the App Store or Google Play, open the app, and sign up with your phone number. You'll receive a verification code to get started.
How does HopMeet protect my safety?+
Safety is our top priority. We use active moderation, verified profiles, and provide report & block functionality. All meetups are public and visible to the community.
What data does HopMeet collect?+
We collect only what's necessary to provide the service: profile information, location data (only when using the app), and basic usage analytics. See our App Privacy Policy for full details.
How do I delete my account?+
You can delete your account in the app under Settings → Account → Delete Account. Alternatively, email delete@hopmeet.app from your registered email. Your data will be erased within 30 days per GDPR Article 17.
Is HopMeet available in my country?+
HopMeet is initially launching in Germany and will expand to other European cities. Stay tuned for updates on availability in your region.
How do I report a user or content?+
Tap the three-dot menu on any profile or meetup and select 'Report'. Our moderation team reviews all reports within 24 hours.
What is the minimum age to use HopMeet?+
You must be at least 18 years old to create a HopMeet account.
How can I contact support?+
Email us at support@hopmeet.app or visit the Support page on our website. We typically respond within 24–48 hours.

Still have questions? Reach out to us at support@hopmeet.app